A nurse’s job can be quite stressful. You have to work long hours, pay close attention to your patients’ needs, deal with unreasonable patients from time to time, and witness human suffering firsthand on a daily basis.
On top of it, you might also have to deal with complaints filed against you by patients or their family members at times. Due to the coronavirus outbreak, healthcare facilities and nursing homes in the country have been overwhelmed with patients and complaints against healthcare workers – nurses in particular – are on the rise.
The Impact of COVID-19 Pandemic on Nurses
With over 200,000 deaths, the United States is the worst affected country by the pandemic. The outbreak has put tremendous strain on our healthcare facilities, many of which are understaffed and under-equipped.
As a result, nurses who are working on the frontlines have been under a lot of pressure as well. They have had to deal with more patients than ever before and adhere to new guidelines – including those issued by the CDC to prevent the transmission of the virus in healthcare settings.
If you find yourself in a similar situation, you need to be extremely careful, as even the slightest mistake on your part can cause you to face a barrage of complaints from patients and their families.
What Should You Do if a COVID-19 Board of Nursing Complaint is Filed Against You?
Patients and families, or other staff or management can file any complaint against any nurse. Whether or not it is related to Covid, the process of responding is the same.
First and foremost, you should take any complaint against you – no matter how frivolous it might seem – seriously. If the Board is convinced that you did indeed practice below the standard or rules for nurses, you could face disciplinary action – which can range from a letter of reprimand to license revocation. It is extremely important to respond to any complaint in a timely manner, present your side of the story to the Board, and defend yourself aggressively.
It is essential to present a complete picture of yourself in response to the complaint filed against you. Rather than sending a short statement denying the allegations against you, you should respond in a detailed manner – a well written and professional explanation, explaining why the complaint against you is false and presenting the necessary evidence to substantiate your claims. It is important to include mitigating circumstances if relevant.
Nursing Complaint Help – Your Trusted Source of Information Related to Board of Nursing Complaints
If you are facing a complaint or if you want to know what you should do in case a complaint is filed against you, Nursing Complaint Help can assist you.
Our website is a one-of-its-kind platform where you can find all kinds of resources and information pertaining to nursing complaints. Using the information provided in the website, you can prepare a well thought-out response to the complaint filed against you and take the necessary steps to hopefully avoid facing disciplinary action.
If you want to know more about nursing complaints, how you can respond to them, and how you can prevent nursing complaints, join Nursing Complaint Help today. To learn more, fill out our contact form today.