It’s a simple fact – complaints against nurses are common, anyone can lodge a complaint against any nurse. Whether you have three months or 30 years of experience as a nurse, there is a chance that you may eventually be the focus of a nursing complaint investigation. When you receive an initial complaint letter, this can be overwhelming and stress-inducing, especially if you have no knowledge about your Board of Nursing and how to respond to a complaint investigation by your Board.
One of the most important things to keep in mind with the nursing complaint investigation process is that saying the right or wrong thing in your initial response can make all of the difference in the long run. This blog will cover some of the most critical things to focus on and what to avoid when responding to, and dealing with complaints in nursing, and share why nursingcomplainthelp.com is your best resource for effectively dealing with and responding to nursing complaints. We focus on the PROCESS of responding to your State Board of Nursing, no matter the state, the process is always similar.